How Soon Will You Ship My Order and How?

Please allow 1-2 business days for us to prepare your purchase.

In case we do not have the item(s) you purchased with us in our office, we will have the item(s) to be transferred from our warehouse to our office for shipping. If this is the case, please allow us an extra few days before we ship your order.

Shipping Fees

All orders delivering to Hong Kong and China will enjoy free shipping service regardless of order value or weight. We use SF Express for all orders to China and to business address in Hong Kong; and Hong Kong Post for local residential address, so you can expect to receive the item in about two business days, and no more than a week.

Orders delivering to Taiwan will be charged a flat shipping fee of USD$4 regardless of order amount or weight.

For orders that exceed USD$150, we offer free shipping worldwide.

For international orders that are less than USD$150, we offer an array of shipping choices through our partnership with Easyship. The available shipping choices will be shown upon checkout with detailed shipping times, rates and import tax estimation payable by the buyer, if applicable.

Import Tax and Duties

Easyship automatically provides estimation for import taxes based on the value of the order.

"No Import Taxes" means that the order value did not exceed the tax threshold for the destination country, and no import taxes will be applicable.

Customs policies vary by country and the shipment may be subject to customs-related fees. When you order from Candies and have the shipment delivered to an overseas address out of Hong Kong, you are considered the importer of the purchased products and therefore you may be responsible for any customs-related charges if the order exceeds the tax threshold of the destination country.

Please do not return your item(s) purchased because of the customs-related charges when the item(s) reached the destination. We will not facilitate any returns or refunds because of this matter.

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